Monday, November 3, 2008

First week of trade

 Whilst we fell off the radar for a number of months, running around and trying to get builders, suppliers and council approvals organised for our very first Parlour, at 102 Barkly St, St Kilda - we have actually been busy, especially Parlour Guy. Saturday 1 November marked the end of our first week of trade and in all honesty, the indications are pretty good. Most days we're trading up on the day before and the trend is heading in the right direction, ie upwards. 

So yes, we opened Parlour #1 on 24 October and have been ecstatic with the response from customers. I mean it's always a gut-wrenching risk when you start something new. Firstly people really like the design, which was worked up by our fabulous architect, Suzanne Sharp - and secondly we're getting good feedback about our coffee. After doing much research and hoping to go with a good Melbourne Italian brand with a great history - Genovese - (which didn't work out as they supply the fabulous Inkr7 just around on Inkerman Street and didn't want to create any brand conflict) we ended up choosing Grinders' Giancarlo signature blend. 

Whilst Grinders is now a big company, owned by Coca-Cola Amatil, when we looked deeper we found a really great group of coffee afficianado's running the show. All the new Parlour staff have had a three hour training session out at the Grinders Lab, run by the super knowledgeable and efficient, Tom Beaumont and his trainer, Arch.

Parlour Guy ended up doing most of the build on the St Kilda site himself, after the quote we received from the project architect's builder was about 6 times the amount we'd budgeted. So, at the beginning of August we were pretty down-in-the-dumps, and cast around for a solution. A chance call to the guy who built our house found us the building contractor we needed to put in the heavy yards on the carpentry, plastering, electricity and plumbing works - and then Parlour Guy, aided in small part by myself and my brother - Landscape Guy - did the fitout.

If you're Melbourne-based or heading there anytime soon, do check Parlour out at 102 Barkly St, St Kilda. We're hoping that Parlour is a concept that is more than one-off. With all the doom and gloom going on around us, we see Parlour as the place you go to escape the negativity. Where you can roll up, order a first-rate Giancarlo coffee, pull out a backgammon board and settle in for a game with a mate. Or hide yourself away in a corner of the communal table, plug your laptop into the powerpoints scattered under the tabletop, and write that damn overdue report, or get the inaugural words out on your first novel!

Our hospitality consultant, Anne-Marie Banting, has been a real gem. I mean, the thing that struck us the most with the non-performing cafe venues we researched when we were taking a closer look at the Parlour concept, was that they had really, really big menus. Big menus require big ordering and lots of room for wastage and hence profit loss. We thought that it had to be possible to construct a simple, yet elegant menu, that was all about the quality and freshness of the ingredients used. Simple, delicious, always good was actually my mantra for the menu. And Anne-Marie was tasked with coming up with the original menu and wine list. 

The St Kilda venue hasn't yet had word from Council on whether we'll get our planning permission approved so we can submit for a liquor licence, but getting the licence is really important to the whole concept. Let me explain. Parlour is the sort of small venue you'd find in any big city in Europe, say Paris or Venice, where we're open for breakfast, which consists of Green Family eggs and soldiers or an egg, pancetta and roma tomato piadina, or fruit bread toast from Geelong-based artisan bakers, La Madre (meaning 'the mother'), coffee all day of course, cakes, croissants and the like through the morning, then lunch with simple piadina using the very best meats from Princi in Perth, and very fine Mamma Lucia cheeses from Melbourne. There's also beautiful panini again using La Madre panini rolls. By early afternoon it's time for a cheese platter with the best cheeses available from around Australia and the world, by Calendar cheeses. Or a mediterranean charcuterie platter - Princi salami, pancetta and proscuitto, La Parissienne pates and cornichon. These really need to be enjoyed with a glass of interesting wine. And Anne-Marie has created us a wine list that is small but elegant. A couple of beautiful Spanish wines that are on the rise, Little Creatures beer, some local white wines - mainly drinks you won't ever find at Dan Murphy's. And then by 8pm it should all be over.

Parlour maybe the place you nip into for a cheese platter and a pre-dinner drink, but that's it! There are so many fine dining venues in Melbourne, we didn't want to compete with that. I mean, how does one compete with Circa and The Stokehouse in St Kilda? They are always, always fabulous places to dine. No Parlour is more about simple, daytime gourmet luxury. Great coffee, beautiful panini with exquisite ingredients, a warm ambience and great music. 

So, if any of this appeals to you, go have a squiz and work out whether we hit the mark or not. We're currently doing the planning for a Parlour at Dock 5 at Docklands, so we're really keen that we create the right feel and vibe - this really is about a public, private space where you feel comfortable and relaxed, and personal enjoyment and pleasure really is key. Till the next entry, signing off - Parlour Renovator

Friday, May 16, 2008

Flurry of activity

Now we've got St Kilda happening, bit of a flurry of activity trying to get stuff moving on a number of fronts, so in summary:

- Emailed the architect's report off to Hampton landlord, want to show them what might need to be done. K's indentified potential issues with the roof etc
- Corresponded with T the designer to firm up pricing, she responded, so gave her the go ahead
- Faxed the vendor's signed health inspection form for St Kilda off to City of Port Phillip - so we can get a pre-purchase health inspection
- Spoke to the St Kilda vendor's solicitor to get the lease change moving
- Hampton landlord emailed back to say they'll be in touch when back from Sydney
- Round of emails and phone calls with architects and designer to tee up a meeting on Monday at the St Kilda cafe

Thursday, May 15, 2008

Docklands Inspection

Off to Docklands this afternoon (with a side detour to agent for St Kilda to initial something minor in the sale contract) to meet with the agent we talked to the other day for the Docklands site. Architect K met us down there as well. Agent says it's an expression of interest campaign - and they're looking for offers for purchase and lease. Even if we lease, we should expect a sale to happen anyway.

Now got full documentation, and we were able to spend a good amount of time looking through and discussing issues with K, including airconditioning etc. They did a good job designing the building, there's a bin wash, deliveries point, garbage room, plus a grease trap already installed.

The EOI needs to include some background on us, business plan and so on - landlord wants to ensure they have the right mix of right people down there.

Wednesday, May 14, 2008

Big News - We Own a Cafe!

Big news. Agent for St Kilda called. Our offer has been accepted, vendor has signed the contract that we signed on Sunday. We're in business. Settlement is 6 June.

Handling Hampton

Long meet onsite last night with landlord and our architect K at the Hampton shop. No renovation work happening yet - we're told it's soon. So still a messy dump. We're also worried the landlord's builder's taking advantage slightly, seems to have quoted them a big number for a comparatively minor wall removal. But significant possibilities. Want to try and find a path forward in a way that really helps make life easier for the landlord while still delivering us the right premises at the right economic equation. We've emailed some thoughts to the landlord, see how it goes.

Tuesday, May 13, 2008

It's a Weird World

Fiona and I decided to research alternative premises down and around Docklands today, having finished grieving over losing the place we really wanted. We printed off a bunch from realcommercial.com.au and drove over this morning. Nothing really grabbing us, poor locations, wrong size - some are advertised but not even built yet. Which can make finding them difficult, a problem compounded by real estate agents' complete inability to spell. There were at least two places that I tried to find on Google Map without success. Then later discovered the agent had spelt the street name wrong.

One place we thought might be a possibility is just up the road from the shop we originally wanted. Rang the agent on the sign, explained our predicament about losing the one we wanted. She then floored me by sounding surprised and saying that in fact her company was handling that shop - and has been for a couple of months, so all a bit weird that the other agent was still organising onsite inspections as late as last week. So might be some life signs after all.

We've emailed off to her copies of the Heads of Agreement we'd dicussed with the other agent, she's come back to say that she can take an expression of interest to the owner. I think the priority right now is to get our architects through so we can try and get a better grip on costs, before we commit to a formal lease offer.

Monday, May 12, 2008

Local Councils Who Help

Opened the mail today to find the New Business in Bayside kit courtesy of Bayside City Council. Fantastic and practical information package. It’s this sort of assistance that makes life so much easier. And sometimes the simplest things are the biggest help. For example the kit includes a one page checklist outlining the process to follow to open a new food outlet. This is the one pager – the rest of the kit is just as plain and simple to understand.

Read this doc on Scribd: Starting a Food Business